"... thank you, Andrew, for doing such a great job and getting my computer fixed!" - Diane, a family therapist.
"Thanks ... We are already accumulating additional problems and questions which we hope to refer to you when we return to Canada. Just remember, your potential market out there is growing rapidly!" - John, a lawyer.
"Dear Andrew, Thank you for your trouble and prompt reply.... Would you consider a follow-up visit next week? A half-hour should do it; try to fit it in your schedule." - George, a retired accountant.
"My computer has been running very well and trouble free since you cleaned it out." - Peter, an executive.
"Thank you. So, I am also emailing you to thank you for your advice on our computer. Just because they apparently don't know what they are doing at [software company named removed], they discontinued our subscription on Christmas Day (we had resubscribed in October). We had no virus scan program in place, and guess what, our email started arriving in our Windows mailbox! So you were correct. I don't know why the troubleshooting from [software company name removed] did not address this, but we have chosen to use Norton Antivirus which is compatible with our Windows Mail. All the best to you and yours." - Dianne, a hospital administrator.